Shipping and Handling
Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We offer a Flat Rate $5 shipping fee on all orders under $75. Free standard shipping in the continental United States for orders over $75. Overseas and expedited shipping will have additional costs.
All orders placed prior to 3:00 pm EST Tues - Fri are typically processed and shipped the same day*. Orders placed over the weekend are shipped on Tuesday. Saturday, Sunday, and holiday deliveries are not available. Closed holidays. Orders typically take 3-6 business days in transit to arrive.
*Orders placed Sept-Dec or during store-wide sales can often times experience slower processing times due to higher volumes of orders; as a result, you should safely plan at least two to four business days for processing, in addition to the standard shipping time, if you are hoping to receive your order by a certain time.
Policy: All orders marked as “Picked Up” by our 3rd party shipping carrier serve as our release of liability. We are not responsible for lost, stolen, or incorrectly addressed packages. We are also not responsible for missing orders marked by the carrier as "Delivered."
Military Addresses: Please note, if you selected our Flat Rate shipping and your address is an APO or any other military address, tracking information does not exist once it leaves the United States. These APO orders can often times take months to arrive, so please keep in mind that you are ordering at your own risk. We are not responsible for problems or fees that may arise with your country's customs.
Missing Package Marked as “Delivered”:
- Check your mailbox
- Look for a notice of attempted delivery
- See if someone else accepted the delivery
- Wait until the end of the next day to see if it turns up
- Ask your postman where he placed it
- Consider whether or not the package may have been stolen
“Undeliverable as Addressed” Packages: Orders marked by the shipping carrier as “undeliverable as addressed” and returned to us are subject to a second shipping fee.